1. Purchases will be delivered via Qxpress, Singpost Smartpac, Registered Mail or our own delivery. We hold the final decision for delivery option.
2. If you like to self-collect your purchases at our office, please note that no discount will be given further as the price is fixed.
1. All item sold are brand new and comes with local warranty within the warranty period as stated below for manufacturing defects only:-
- Dascam/ Navigator - Korea 12 months, China 6 months
- Dashcam External GPS Module - Korea 12 months, China 6 months
- Constant Power Cable - Korea 12 months, China 3 months
- External Battery - 12 months
- All other accessories warranty period will be as stated in individual product detail page.
- Under Singapore Government "Lemon Law" merchant are to provide minimun 6months warranty. If a defect is found within six months of delivery, it is assumed the defect existed at the time of delivery, and the Lemon Law provisions apply, unless the retailer can prove otherwise, or if such a presumption is incompatible with the nature of the goods. Consumers are not entitled to a remedy if (i) they had damaged the item; or (ii) they had misused it and caused the fault; or (iii) they had damaged it while trying to modify or repair it themselves or through a third party; or (iv) the consumer had known about the fault before they bought the goods; or (v) they had simply changed their mind and no longer wanted the item. Our products that are listed with less than 6months warranty are products that may be damage due to easy misused or damage due to accident. Such product will still be entitled to be brings back to us to remedy provided the cause is not due to misuse or damage by consurmer after our verification.
If the item have been already been exchanged once, it will be retained for repair. In the case it cannot be repair, we will then do a 1-to-1 exchange.
2. Warranty does not cover the accessories, internal batteries and memory cards. However, should you find the above is faulty, please do inform us within 7 days from the delivery date and we are glad to make a 1-to-1 exchange.
3. Warranty will be void if the product casing ever been dismantle to attempt self repair.
4. Warranty does not cover over-heating, misuse, breakage or over charging of the batteries.
1. All items sold are not refundable or exchangeable with other product.
2. No refund of deposit if buyers back out. Refund will only be given if S-Auto Engrg & Trading is unable to provide the products.
POLICY FOR EXCHANGE AND REPAIR
1. Please contact us at [email protected] and let us know the fault of product with your contact number.
2. We will contact you to arrange your preferred date and time to come to our warehouse for the exchange.
3. Original invoice of purchase must be produce to verify warranty period, otherwise S-Auto Engrg & Trading reserved to rights to reject any claims.
4. Unless otherwise stated, all exchange and repair will be done at S-Auto Engrg & Trading, 489B Choa Chu Kang Ave 5, #09-209, Singapore 682489.